🎉 NEW ARRIVALS — Summer Collection is Live! 🚚 FREE Shipping on orders above ₹499 🏷️ Use code HEELS10 for 10% off 🎉 NEW ARRIVALS — Summer Collection is Live!
HeelsUp
Support

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We typically respond within 2 hours. Whether it's an order query, size advice, or just a hello — we're here for you!

We'd Love to Help

Reach out anytime — fastest response is on WhatsApp. We reply within 2 hours on business days.

📍 Address
Jodhpur, Rajasthan, India
We ship pan-India
📞 Phone / WhatsApp
+91 98765 43210
Usually replies within 30 mins
📧 Email
hello@heelsup.in
Response within 24 hours
🕐 Support Hours
Mon – Sat: 9 AM – 7 PM IST
Sunday: 11 AM – 4 PM (WhatsApp only)
Send Us a Message

Fill out the form below and our team will get back to you within 2 hours on business days.

Need a faster response?
WhatsApp us directly: +91 98765 43210

Thank You!

We'll get back to you soon — typically within 2 hours.
For urgent queries, WhatsApp us at +91 98765 43210

Frequently Asked Questions

How long does delivery take?
Standard delivery takes 5–7 business days pan-India. Express (2–3 days) and Same-Day (Jodhpur only) options are also available at checkout. You'll receive a tracking number within 24 hours of placing your order.
What is your return policy?
We offer a 7-day hassle-free return policy. Just WhatsApp us with your order number and reason. Products must be unworn and in original packaging. We'll arrange a pickup and process your refund or exchange within 5–7 days.
Is Cash on Delivery (COD) available?
Yes! COD is available pan-India with a small ₹15 handling charge. We also accept UPI (Google Pay, PhonePe), credit/debit cards, and EMI on orders above ₹1,999.