Aapka data aapka hai. Hum sirf itna collect karte hain jitna aapki shopping experience ke liye zaruri ho.
📋 Summary: HeelsUp ("hum", "humari company") aapki personal information ki privacy ko seriously leta hai. Yeh policy explain karti hai ki hum kya data collect karte hain, kyun collect karte hain, aur aap apna data kaise control kar sakte hain. Agar koi sawaal ho — hume directly WhatsApp karo.
Yeh Privacy Policy HeelsUp (heelsup.in) dwara collect ki jaane wali information ko describe karti hai jab aap hamari website visit karte hain ya hamse koi product purchase karte hain. Is policy ko carefully read karo taaki samjho ki hum aapki information kaise handle karte hain.
Hamari website use karke aap is Privacy Policy ki terms se agree karte hain. Agar aap agree nahi karte, please hamari website use nahi karein.
Hum different types ki information collect karte hain:
Naam, email address, phone number, delivery address — jo aap account create karte waqt ya order place karte waqt provide karte hain.
Payment details encrypted form mein process hoti hain. Hum aapke full card numbers store nahi karte — yeh secure payment gateways (Razorpay, Paytm) handle karte hain.
Browser type, IP address, pages visited, time spent — anonymous analytics data jo website improve karne ke liye use hoti hai.
WhatsApp messages, emails, aur customer support conversations — better service provide karne ke liye.
Aapka data inke liye use hota hai:
Aapka data secure rakhne ke liye hum yeh measures use karte hain:
Note: Internet par 100% security guarantee nahi di ja sakti. Hum best practices follow karte hain lekin data transmission inherently risky hai.
Indian data protection laws ke under, aapke yeh rights hain:
Hum se request kar sakte hain ki humne aapke baare mein kya data collect kiya hai.
Galat ya incomplete information correct/update kara sakte hain.
Account aur data delete karne ki request kar sakte hain (legal obligations ke subject to).
Marketing emails aur notifications se unsubscribe kar sakte hain anytime.
Apna data machine-readable format mein export karne ki request kar sakte hain.
Kisi specific purpose ke liye data processing object kar sakte hain.
In rights exercise karne ke liye hello@heelsup.in par email karo ya WhatsApp karo. Hum 30 days mein respond karenge.
HeelsUp 13 years se kam umra ke children ka data knowingly collect nahi karta. Hamari services adults aur teenagers (13+) ke liye designed hain.
Agar aap parent ya guardian hain aur believe karte hain ki aapke child ka data collect hua hai — please immediately hello@heelsup.in par contact karo. Hum promptly delete karenge.
Hum is Privacy Policy ko update kar sakte hain jab zarurat ho. Major changes ke liye:
Changes ke baad bhi website use karna automatically updated policy accept maana jaata hai.